SHIPPING & RETURNS

Shipping Policy

POSTAGE WILL BE AUTOMATICALLY ADDED AT CHECKOUT

All orders are posted via Express Australia Post with signature.

Please allow up to 3 days for order processing for Ready to Post items.

For all made to order items please allow 2-6 weeks for items to be ready to post. If you have a specific deadline please contact prior to purchase and we will do our best to accomodate. 

International orders please allow 3 days for order processing for ready to post items, plus 7-14days for postage.

For all made to order items please allow 2-6 weeks for items to be ready to post. If you have a specific deadline please contact prior to purchase and we will do our best to accomodate. 

*Due to Covid 19 this is a guideline and variations in postage time is not in our control.

Please Note*  Customers outside of Australia are liable for all import duties, customs and local sales taxes in the country they are shipping to. These fees will need to be paid  before the customer can claim their parcel.

Return & Exchange Policy

No returns on ready to post and made to order items. Each piece is checked for quality control before items are posted. These are delicate items and need to handled and treated with care. If you have any questions please feel free to contact us - info@studio1118.com.au